FAQ | Virginia Family Resort

When is the Check-In and Check-Out time?

Our check-in time begins at 3:00 PM, allowing you to settle in and start enjoying our amenities right away. Check-out is at 11:00 AM, giving you plenty of time to have a leisurely morning before you depart. If you need any special arrangements or have specific requests, our friendly and accommodating staff will be happy to assist you. We look forward to welcoming you and ensuring your stay is memorable and comfortable!

Is there a late Check-Out available?

Yes, we offer a late check-out option for our guests, subject to availability. If you require a late check-out, please inform the front desk as early as possible during your stay. Late check-out may incur additional fees, depending on the specific time of departure. For more details or to request a late check-out, feel free to contact our reception desk directly.

Where can I park my car?

Guests at Virginia Family Resort can enjoy the convenience of our on-site parking facilities at no extra charge. We offer ample parking spaces that are easily accessible and secure, located just steps away from the main entrance For added peace of mind, our parking lot is well-lit and monitored 24/7. If you have any special parking needs or require assistance upon arrival, our friendly staff is always ready to help.

Can I rent a car at Virginia Family Resort?

Yes, you can conveniently rent a car directly at Virginia Family Resort. We have partnered with reputable car rental agencies to provide our guests with a seamless and hassle-free car rental experience. You can choose from a range of vehicles to suit your needs.

Is there internet available in the hotel?

Our resort offers you free Wi-Fi and ethernet within the rooms and the common areas. There is high-speed internet available (with an extra charge).

What is the distance from the hotel to the airport?

The distance from the hotel to the airport is 19 Kilometers.

What is the distance from the hotel to Rhodes City?

Rhodes City center is 7 Kilometers from the hotel.

Can I store my luggage if I arrive before my check-in time or check out early?

There are special baggage lockers available in the hotel.

Is smoking allowed at the hotel?

Smocking is prohibited as per law in all interior areas of the hotel. Smoking is allowed on all balconies and terraces.

Do you have a laundry service?

Customers can use our Laundry Service for an extra charge.

Are there minibars in the room?

All our rooms are equipped with a mini-fridge, we can fill your minibar at your request (extra charge).

Does the hotel have a spa or fitness center?

There is a fitness room provided free of charge to all guests. Our hotel has a traditional massage service.

Do the rooms have a safe deposit box?

All our rooms are equipped with safety boxes that are provided free of charge.

Can I bring my pet to the hotel?

Our hotel has a no pet policy.

What is the distance from the beach?

The beach is 150 meters in front of the hotel.

Does the hotel offer baby cots?

We offer baby coats (free of charge) upon request.

What time the front desk operates?

The front desk operates 24 hours.

Do you have rooms adapted for people with reduced mobility?

Our hotel has a limited number of rooms that are offered for people with reduced mobility however, we do not offer rooms specific for disabled guests.

Is there animation in the hotel?

Our resort has a multilingual animation program.

Is there a dress code in the restaurant?

There is no specific dress code for the hotel restaurants however, the people are obligated to enter properly dressed as per hygiene safety rules.

Are there towels for the pool or the beach offered?

We offer pool and beach towels with a small deposit.

Is there an elevator in the hotel?

Our hotel has elevators for the main building and family buildings.

Is there a hairdryer in the room?

All of our rooms are equipped with hairdryers.

Do you provide an iron in the room?

Due to safety reasons, we do not allow irons within the rooms.